Privacy Statement
Version 2, 16 October 2026. Previous version: version 1. The version history is set out at the end of this statement.
This privacy statement explains how sympl NV handles personal data: of visitors to our website gosympl.com, of our customers, their users and our business contacts, of candidates who respond to vacancies published via sympl, and of visitors to the vacancy pages we host.
1. Who we are
sympl NV, Broederminstraat 36D, 2018 Antwerpen, Belgium, company number 0644.814.329 ("sympl", "we", "us").
For any question about your personal data, contact our data protection officer at privacy@sympl.be or +32 3 294 73 59.
2. Our role in short
Depending on who you are, sympl plays a different role under the General Data Protection Regulation (GDPR):
Visitor of gosympl.com, customer, user of our platform or business contact: sympl decides what happens with your data and is the controller (section 3).
Candidate who applies for a vacancy published via sympl: the employer that published the vacancy is the controller. sympl processes your application on behalf of that employer, as processor (section 4).
Visitor of a vacancy page hosted by sympl: for the advertising and measurement tools on those pages, sympl and the advertising platform concerned (Meta, TikTok, LinkedIn, Google) are joint controllers, and only after you have given your consent (section 5).
3. Website visitors, customers, users and business contacts
3.1. What data. Contact details (name, business e-mail address, telephone number, company, job title); account and usage data of users of the sympl platform; the content of our communication with you; billing and payment data; data you provide when you fill in a form, register for a webinar or download content; technical data and cookies on gosympl.com, such as IP address, browser and device information and pages visited.
3.2. Why and on what legal basis.
To provide our platform and services and manage the customer relationship: performance of the contract.
To invoice and keep our accounts: legal obligation.
To inform business contacts about our services, events and content, for example by newsletter: our legitimate interest in promoting our services, or your consent where the law requires it. You can unsubscribe at any time via the link in each e-mail or by writing to privacy@sympl.be.
To secure and improve our website and platform: our legitimate interest.
To use analytics and advertising cookies and pixels on gosympl.com: your consent, which you give and manage through the cookie banner.
3.3. How long. Customer and contract data: for the duration of the relationship and afterwards for as long as the law requires us to keep accounting records. Data of prospects and other business contacts: up to three (3) years after our last contact. Technical data and logs: up to two (2) years. Cookies: as set out in the cookie banner.
4. Candidates
4.1. When you apply for a vacancy published via sympl, your application data are sent to the employer that published the vacancy. That employer is the controller: it decides what happens with your application. sympl provides the software and processes your data only on behalf of and on the instructions of that employer, as processor.
4.2. What data. Your contact details (name, e-mail address, telephone number, place of residence), your answers to the application and screening questions, your CV and other documents you send, the status of your application and our messages to you on behalf of the employer.
4.3. Screening and automatic decisions. An employer may use screening or knock-out questions and may choose to have certain applications handled automatically, for example an automatic rejection when a required condition is not met. The employer decides whether to do so and sets the questions and their consequences. The employer must inform you about this and you can ask the employer for a review of the decision by a person.
4.4. What sympl does not do. sympl uses your application data only for the vacancy you applied for. We do not use your application data for other employers, do not put them in a candidate database or talent pool, do not use them for profiling and do not use them to train models.
4.5. How long. Your application data are kept for the period agreed with the employer and are deleted at the latest after the end of our contract with that employer.
4.6. Your rights. Please send questions and requests about your application to the employer; its privacy statement explains how. You can also write to privacy@sympl.be: we will forward your request to the employer and help the employer to answer it.
5. Visitors of vacancy pages hosted by sympl
5.1. On the vacancy pages we host for employers (for example on sympl.be/vacatures), we use advertising and measurement tools (pixels) of Meta (Facebook and Instagram), TikTok, LinkedIn and Google, but only after you have given your consent in the cookie banner. These tools send data from your browser to the platform concerned, such as your IP address, browser and device information, the pages you visit, actions such as clicking on the apply button, and cookie identifiers. This data passes through a tagging server managed by sympl.
5.2. Why. To measure the results of recruitment campaigns and to show job advertisements to relevant people. sympl itself only receives aggregated statistics, not data about you as an individual.
5.3. Roles. For the collection and transmission of this data, sympl and the platform concerned are joint controllers. What the platform then does with the data is its own responsibility under its own privacy policy: Meta Platforms Ireland Ltd (facebook.com/privacy/policy), TikTok (tiktok.com/legal/privacy-policy-eea), LinkedIn Ireland Unlimited Company (linkedin.com/legal/privacy-policy) and Google Ireland Ltd (policies.google.com/privacy). You can address questions about the collection and transmission to sympl at privacy@sympl.be.
5.4. Legal basis and withdrawal. Your consent. You can withdraw or change it at any time via the cookie settings on the page. Refusing has no consequences for your application.
6. Who receives your data
We share personal data only where necessary:
With the employer, for application data (section 4).
With our suppliers that process data on our behalf (processors), such as our hosting and infrastructure providers DigitalOcean, Vercel and Cloudflare, our e-mail delivery service Mandrill (Mailchimp), and suppliers of software for customer relationship management, e-mail, customer support and accounting. They may only use the data on our instructions and under a processing agreement.
With the advertising platforms referred to in section 5, after your consent.
With authorities, where the law requires it.
We do not sell personal data.
7. Transfers outside the European Economic Area
We store personal data within the European Economic Area. Some suppliers or platforms are located outside it, for example in the United States. In that case the transfer takes place on the basis of an adequacy decision of the European Commission (such as the EU-U.S. Data Privacy Framework) or the standard contractual clauses of the European Commission.
8. Your rights
You have the right to access your personal data, to have it corrected or deleted, to restrict its processing, to object to its processing (including at any time to direct marketing), to data portability and to withdraw your consent at any time. For candidates, section 4.6 applies. Send your request to privacy@sympl.be; we answer within one month.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, www.gegevensbeschermingsautoriteit.be.
9. Security
We take appropriate technical and organisational measures to protect personal data, such as encrypted connections, access control and monitoring of our systems.
10. Changes and version history
We may update this statement. The version number and date are shown at the top; previous versions are available on request at privacy@sympl.be.
Version 2 (16 October 2026): statement rewritten. Roles per group clarified (sympl processes candidate data on behalf of the employer), the advertising and measurement tools on vacancy pages described, retention periods and recipients updated.
Version 1: previous version.